FREE SHIPPING FOR ALL ORDERS OVER €120
SHIPPING ITALY
The store.hardcoreitalia.it staff pays close attention to the shipping phase, to guarantee speed of transport and safety of the product.
Thanks to the experience acquired and the application of new monitoring technologies, the customer can follow the movements of the purchased product via online tracking.
The partner agreed for standard deliveries is GLS.
Delivery is made from Monday to Friday from 08 to 30.
Shipments are made with GLS express courier every day. From the moment of shipment of the goods, store.hardcoreitalia.it can no longer be held responsible for any delays in delivery and/or damage to the products shipped, as these are attributable solely to the actions of the courier. We therefore recommend that you collect the goods "with reserve"
For shipments to Calabria, Sicily and Sardinia, these times may be extended by 1 or 2 working days. Deliveries are made on working days, from Monday to Friday. No deliveries are made on Italian public holidays. We remind you that delivery times are indicative and may be subject to variations, for example on days of launch of new products or promotional activities delivery times may be slowed down due to the high volume of orders generated.
Order tracking
Each order is assigned a unique tracking code, generated by GLS Italia, visible in the shipping confirmation email and in the user account, if created. To track your package, please use the tracking code provided by entering it directly on the GLS Italia website. The tracking code generally becomes active 24 working hours after receiving the shipment confirmation email.
Delivery problems
If problems arise with the shipment, we invite you to call GLS Italia customer service on 02.980.35556 (active from Monday to Friday, from 09.00 to 18.00) explaining the situation and indicating the shipment tracking code that we have provided, the GLS operator will surely be able to find a suitable solution.
INTERNATIONAL SHIPMENTS
Deliveries abroad are made by express courier and the rate is calculated starting from a fixed cost per order (variable based on the geographical shipping area) to which a variable amount calculated as a percentage of the price of the items purchased will be added. This percentage varies depending on the geographical area of destination.
Delivery times, excluding weekends, are:
Austria / Belgium / Luxembourg / Germany / Holland: 48 Hours
Denmark / France / Great Britain / Switzerland: 72-96 Hours
Croatia / Poland / Czech Rep. / Slovenia / Spain / Serbia / Hungary : 48-96 Hours
Bulgaria / Estonia / Ireland / Latvia / Lithuania / Portugal / Romania / Slovakia / Sweden: 72-96 Hours
If your country is not on our list, contact us and we will find a solution.